Engine Yard Outage History

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Engine Yard had 3 outages in the last 2 years totaling 36h 55m of downtime — averaging 0.1 incidents per month.

There were 3 Engine Yard outages since August 4, 2025 totaling 36h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://engineyard.statuspage.io

Critical October 20, 2025

AWS Degraded – Multiple Services in US-East-1 Region

Detected by Pingoru
Oct 20, 2025, 11:38 AM UTC
Resolved
Oct 20, 2025, 11:11 PM UTC
Duration
11h 32m
Affected: Engine Yard CloudEngine Yard KontainersHelp Centerec2-ap-northeast-1ec2-ap-southeast-1ec2-ap-southeast-2ec2-sa-east-1ec2-us-east-1ec2-us-west-1ec2-us-west-2Atlassian Bitbucket Git via HTTPSAtlassian Bitbucket SSHCloudFlare CloudFlare APIsCloudFlare SJC - San Jose, California, USACloudFlare IAD - Ashburn, Virginia, USARubyGems.org Gem DownloadsRubyGems.org Gem Index API
Timeline · 2 updates
  1. identified Oct 20, 2025, 11:38 AM UTC

    AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS. You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.

  2. resolved Oct 20, 2025, 11:11 PM UTC

    AWS has confirmed that the outage in the US-EAST-1 region has now been resolved, and all services are operational.

Read the full incident report →

Major August 28, 2025

403 Forbidden callback errors

Detected by Pingoru
Aug 28, 2025, 03:15 AM UTC
Resolved
Aug 29, 2025, 02:48 AM UTC
Duration
23h 33m
Affected: Engine Yard Cloud
Timeline · 3 updates
  1. investigating Aug 28, 2025, 03:15 AM UTC

    We are currently investigating an issue causing 403 Forbidden callback errors, which are resulting in failed Chef runs and broken deployments. Our team is actively working to identify the root cause and restore full functionality.

  2. monitoring Aug 28, 2025, 04:26 AM UTC

    We have successfully implemented a fix for the issue that caused errors, and our systems are now operating normally. All impacted services are fully restored, and we have verified that the issue is no longer reproducible. We will continue to closely monitor system performance and provide another update within the next 24 hours

  3. resolved Aug 29, 2025, 02:48 AM UTC

    The incident has been resolved.

Read the full incident report →

Major August 4, 2025

EngineYard Cloud login not working

Detected by Pingoru
Aug 04, 2025, 09:23 AM UTC
Resolved
Aug 04, 2025, 11:12 AM UTC
Duration
1h 49m
Affected: Engine Yard Cloud
Timeline · 2 updates
  1. investigating Aug 04, 2025, 09:23 AM UTC

    We are currently investigating an issue related to the inability to login to https://login.engineyard.com/login.

  2. resolved Aug 04, 2025, 11:12 AM UTC

    Corrective actions were applied and the login to EngineYard Cloud should once again properly work.

Read the full incident report →