Encrypt.me Outage History

Encrypt.me degraded · 1 active incident View live status →

Encrypt.me had 3 outages in the last 2 years totaling 74h 23m of downtime — averaging 0.1 incidents per month.

There were 3 Encrypt.me outages since July 17, 2024 totaling 74h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.encrypt.me

Minor April 8, 2026

Email Message Delays

Detected by Pingoru
Apr 08, 2026, 07:31 PM UTC
Resolved
Apr 09, 2026, 12:03 AM UTC
Duration
4h 32m
Affected: Support
Timeline · 2 updates
  1. identified Apr 08, 2026, 07:31 PM UTC

    An ongoing Google-related issue with email messages has resulted in extended delays in response. You can check the status of the issue here - https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT

  2. resolved Apr 09, 2026, 12:03 AM UTC

    Google has indicated that the issue has been resolved.

Read the full incident report →

Major February 2, 2026

Certificate Error

Detected by Pingoru
Feb 02, 2026, 08:25 PM UTC
Resolved
Feb 03, 2026, 02:01 PM UTC
Duration
17h 36m
Affected: WebSupport
Timeline · 2 updates
  1. investigating Feb 02, 2026, 08:25 PM UTC

    We are currently investigating an issue that is related to security certificates causing customer connection errors. We will provide an update when more information is available.

  2. resolved Feb 03, 2026, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2024

Live Chat

Detected by Pingoru
Jul 17, 2024, 12:53 AM UTC
Resolved
Jul 19, 2024, 05:08 AM UTC
Duration
2d 4h
Affected: Support
Timeline · 2 updates
  1. monitoring Jul 17, 2024, 12:53 AM UTC

    A recent upgrade requires that certain aspects of live chat be re-configured before being re-enabled. Please utilize our helpdesk and ticketing system as alternatives in the mean time. We appreciate your patience.

  2. resolved Jul 19, 2024, 05:08 AM UTC

    Functionality to the chat system has been restored.

Read the full incident report →