Encircle experienced a critical incident on February 16, 2024 affecting Encircle Mobile app and Encircle Web App and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Mobile appEncircle Web AppEncircle API
Update timeline
- investigating Feb 16, 2024, 02:13 PM UTC
We have noticed an issue that is causing Encircle Web to display a Rejected message. The mobile app is not impacted. We are working to resolve this as quickly as possible, and we apologize for the inconvenience. For status updates, go to https://status.encircleapp.com/
- investigating Feb 16, 2024, 02:14 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 16, 2024, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 16, 2024, 02:45 PM UTC
This incident has been resolved.