Encircle incident

Feature Impaired.

Major Resolved View vendor source →

Encircle experienced a major incident on February 22, 2024 affecting Encircle Mobile app, lasting 7h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2024, 02:47 PM UTC
Resolved
Feb 22, 2024, 10:31 PM UTC
Duration
7h 44m
Detected by Pingoru
Feb 22, 2024, 02:47 PM UTC

Affected components

Encircle Mobile app

Update timeline

  1. investigating Feb 22, 2024, 02:47 PM UTC

    We have identified an issue where some users on Android running Encircle mobile app version number 5.0.189 may be experiencing a crash when using the application. The Encircle Team is investigating.

  2. monitoring Feb 22, 2024, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 22, 2024, 10:31 PM UTC

    This incident has been resolved.