Encircle incident

Application Impaired

Minor Resolved View vendor source →

Encircle experienced a minor incident on April 29, 2024 affecting Encircle Web App, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2024, 02:16 PM UTC
Resolved
Apr 29, 2024, 04:01 PM UTC
Duration
1h 44m
Detected by Pingoru
Apr 29, 2024, 02:16 PM UTC

Affected components

Encircle Web App

Update timeline

  1. investigating Apr 29, 2024, 02:16 PM UTC

    We have discovered an issue that may cause users to be unable to view photos, videos and notes on the web app. We are working to resolve this as quickly as possible and apologize for the inconvenience. As a temporary workaround, photos, videos, and notes on the mobile app.

  2. resolved Apr 29, 2024, 04:01 PM UTC

    This incident has been resolved.