Encircle experienced a major incident on May 30, 2024 affecting Encircle Platform, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- investigating May 30, 2024, 11:58 AM UTC
We have identified an issue that caused the application to be unavailable. Mobile users can continue to work in an offline fashion while we investigate. We are working to resolve this as quickly as possible.
- monitoring May 30, 2024, 12:10 PM UTC
A fix has been implemented and we are monitoring the results.
- identified May 30, 2024, 12:19 PM UTC
We have identified an issue that caused the application to be unavailable. Mobile users can continue to work in an offline fashion while we investigate. We are working to resolve this as quickly as possible.
- monitoring May 30, 2024, 12:29 PM UTC
Application has been recovered and we are monitoring
- resolved May 30, 2024, 01:16 PM UTC
This incident has been resolved.