Encircle experienced a minor incident on June 17, 2024 affecting Encircle Platform, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- investigating Jun 17, 2024, 01:40 PM UTC
Floor Plans are taking longer to process than expected. We are investigating this issue and will work to resolve it as quickly as possible. We apologize for the inconvenience.
- identified Jun 17, 2024, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 17, 2024, 03:52 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 17, 2024, 04:34 PM UTC
This incident has been resolved.