Encircle incident

Application Impaired

Critical Resolved View vendor source →

Encircle experienced a critical incident on June 26, 2024 affecting Encircle Platform, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 10:36 AM UTC
Resolved
Jun 26, 2024, 11:42 AM UTC
Duration
1h 5m
Detected by Pingoru
Jun 26, 2024, 10:36 AM UTC

Affected components

Encircle Platform

Update timeline

  1. investigating Jun 26, 2024, 10:36 AM UTC

    We have identified an issue that caused the application to be unavailable. Mobile users can continue to work in an offline fashion while we investigate. We are working to resolve this as quickly as possible.

  2. monitoring Jun 26, 2024, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2024, 11:42 AM UTC

    This incident has been resolved.