Encircle experienced a major incident on August 22, 2024 affecting Encircle API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle API
Update timeline
- investigating Aug 22, 2024, 01:42 PM UTC
We are currently aware of an issue affecting claims created through an integration with Encircle. In some cases, these claims may display a “404 Not Found” error when accessed in Encircle. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.
- resolved Aug 22, 2024, 02:58 PM UTC
This incident has been resolved.