Encircle incident

Feature Impaired

Minor Resolved View vendor source →

Encircle experienced a minor incident on September 19, 2024 affecting Encircle Platform, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 01:33 PM UTC
Resolved
Sep 19, 2024, 04:54 PM UTC
Duration
3h 21m
Detected by Pingoru
Sep 19, 2024, 01:33 PM UTC

Affected components

Encircle Platform

Update timeline

  1. investigating Sep 19, 2024, 01:33 PM UTC

    We have identified an issue that may cause Encircle PDF reports to become stuck in processing if they include Hydro information. We are working to resolve this issue as quickly as possible, and apologize for the inconvenience.

  2. resolved Sep 19, 2024, 04:54 PM UTC

    This incident has been resolved.