Encircle experienced a major incident on October 3, 2024 affecting Encircle Mobile app, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Mobile app
Update timeline
- investigating Oct 03, 2024, 09:08 AM UTC
Please refrain from upgrading to the latest Android mobile release as there is a bug preventing the user from seeing the login page. A new build is being prepared.
- monitoring Oct 03, 2024, 11:53 AM UTC
There is a new android version in the App Store, users who had this issue are invited to install the latest version for a fix.
- resolved Oct 03, 2024, 12:05 PM UTC
This incident has been resolved.