Encircle incident

Feature Impaired

Minor Resolved View vendor source →

Encircle experienced a minor incident on November 12, 2024 affecting Encircle Web App, lasting 12h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 02:29 PM UTC
Resolved
Nov 13, 2024, 02:51 AM UTC
Duration
12h 22m
Detected by Pingoru
Nov 12, 2024, 02:29 PM UTC

Affected components

Encircle Web App

Update timeline

  1. investigating Nov 12, 2024, 02:29 PM UTC

    We have found an issue that may cause the Structures & Rooms tab on the Encircle Web App to load a blank page. We are investigating the cause of the issue and working to resolve it as quickly as possible. As a temporary workaround, you can view Rooms and Room overview photos on the Spreadsheet tab, and Contents on the Contents tab.

  2. resolved Nov 13, 2024, 02:51 AM UTC

    This incident has been resolved.