Encircle incident

Feature Impaired.

Major Resolved View vendor source →

Encircle experienced a major incident on February 25, 2025 affecting Encircle Web App, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 02:30 PM UTC
Resolved
Feb 25, 2025, 06:07 PM UTC
Duration
3h 37m
Detected by Pingoru
Feb 25, 2025, 02:30 PM UTC

Affected components

Encircle Web App

Update timeline

  1. investigating Feb 25, 2025, 02:30 PM UTC

    We have discovered an issue with adding data to some forms like Scoping documents on the web version of Encircle. We are working to resolve this as quickly as possible. As a temporary workaround, you can generate the document on the mobile app instead, or go into the same line item twice to add it, which should allow you to save the data. We apologize for the inconvenience this has caused.

  2. resolved Feb 25, 2025, 06:07 PM UTC

    This incident has been resolved.