Encircle experienced a minor incident on March 3, 2025 affecting Encircle Platform, lasting 4h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2025, 04:50 PM UTC
We have identified an issue that may cause issues with logging in to Encircle on the web (desktop) and mobile app. Logging in may be delayed or may display an error message. Please try clearing your browser cache, or closing the app and logging in again as a workaround, while we work to resolve this issue. We apologize for the inconvenience.
- identified Mar 03, 2025, 07:48 PM UTC
We have confirmed that the issues logging in to Encircle are as a result of Network Connectivity issues with Microsoft Azure services in Canada. You should start seeing improvements, and we will update when the issue is resolved.
- resolved Mar 03, 2025, 08:56 PM UTC
This incident has been resolved.