Encircle experienced a major incident on March 25, 2025 affecting Encircle Mobile app and Encircle Web App, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Mobile appEncircle Web App
Update timeline
- identified Mar 25, 2025, 06:22 PM UTC
One of our partners is currently experiencing an issue that is impacting access to Encircle. Our team is actively monitoring the situation and working with them to resolve the issue as quickly as possible. We will provide updates as soon as we have more information
- identified Mar 25, 2025, 06:22 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 25, 2025, 07:08 PM UTC
Partner implemented a fix on their system. Incident is now resolved.