Encircle experienced a minor incident on June 6, 2025 affecting Encircle Platform, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- identified Jun 06, 2025, 05:50 PM UTC
Due to an update from our provider, please include the country code (e.g., +1 for North America) when entering phone numbers in the field. If that doesn’t resolve the issue, try adding the phone number on mobile instead of web. We are working with them on the issue and expect this solution to be only needed temporarily.
- resolved Jun 06, 2025, 09:04 PM UTC
This incident has been resolved.