Encircle experienced a minor incident on September 18, 2025 affecting Encircle Platform, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- monitoring Sep 18, 2025, 12:55 PM UTC
We are currently investigating a reported issue with reports not processing or being stuck in the queue. The issue causing the delays has been identified and resolved, and reports should now begin processing normally. Our team is still working through a backlog of reports, so some users may still experience a short delay.
- monitoring Sep 18, 2025, 01:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 18, 2025, 01:32 PM UTC
This incident has been resolved.