Encircle experienced a major incident on December 16, 2025 affecting Encircle Platform, lasting 3h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- investigating Dec 16, 2025, 08:45 PM UTC
We are currently investigating an issue that may impact our API connection, as well as Encircle on the web and mobile app. We apologize for the inconvenience, and are working to resolve it as quickly as possible.
- monitoring Dec 16, 2025, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2025, 12:30 AM UTC
This incident has been resolved.