Encircle experienced a minor incident on January 20, 2026 affecting Encircle Platform, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- identified Jan 20, 2026, 10:04 PM UTC
We have identified an issue that may cause performance issues, including searching for claims or generating reports, or an inability to load Encircle on web or mobile. We are working to find the cause and resolve this as quickly as possible. We apologize for the inconvenience.
- resolved Jan 21, 2026, 12:32 AM UTC
This incident has been resolved.