Encircle incident

Platform outage

Major Resolved View vendor source →

Encircle experienced a major incident on May 28, 2026 affecting Encircle Platform, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 05:13 PM UTC
Resolved
May 28, 2026, 08:28 PM UTC
Duration
3h 14m
Detected by Pingoru
May 28, 2026, 05:13 PM UTC

Affected components

Encircle Platform

Update timeline

  1. investigating May 28, 2026, 05:13 PM UTC

    We have identified an issue that may cause pages to load slowly or fail to load on both web and the mobile app. We are working to resolve this issue as quickly as possible, and appreciate your patience.

  2. monitoring May 28, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 08:28 PM UTC

    This incident has been resolved.