Encircle experienced a minor incident on June 4, 2026 affecting Encircle Platform, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Encircle Platform
Update timeline
- investigating Jun 04, 2026, 01:47 PM UTC
We have identified an issue that may cause stuck syncs on mobile devices related to Hydro, and may prevent users from generating Hydro Reports on web or mobile. We are working to resolve these issues as quickly as possible and we appreciate your patience and apologize for the inconvenience.
- monitoring Jun 04, 2026, 02:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 03:10 PM UTC
This incident has been resolved.