Encircle incident

Performance Impaired

Major Resolved View vendor source →

Encircle experienced a major incident on July 8, 2026 affecting Encircle Platform and Encircle Mobile app, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 04:49 PM UTC
Resolved
Jul 08, 2026, 07:07 PM UTC
Duration
2h 17m
Detected by Pingoru
Jul 08, 2026, 04:49 PM UTC

Affected components

Encircle PlatformEncircle Mobile app

Update timeline

  1. investigating Jul 08, 2026, 04:49 PM UTC

    We are currently investigating an issue causing slow performance and loading failures across both our web and mobile platforms. Our team is actively working on a resolution, and we appreciate your patience as we work to restore full functionality.

  2. monitoring Jul 08, 2026, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 08, 2026, 05:31 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 08, 2026, 07:07 PM UTC

    This incident has been resolved.