Empatica incident

Empatica API Outage

Critical Resolved View vendor source →

Empatica experienced a critical incident on July 4, 2020 affecting Empatica Server and Empatica Server and 1 more component, lasting 12h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2020, 09:30 PM UTC
Resolved
Jul 05, 2020, 09:53 AM UTC
Duration
12h 22m
Detected by Pingoru
Jul 04, 2020, 09:30 PM UTC

Affected components

Empatica ServerEmpatica ServerEmpatica ServerEmpatica Server

Update timeline

  1. investigating Jul 05, 2020, 09:52 AM UTC

    Empatica APIs are currently unavailable.

  2. resolved Jul 05, 2020, 09:53 AM UTC

    All systems are up and running.