Empatica Outage History

Empatica is up right now

Pingoru has recorded 9 incidents for Empatica: 0 in the last 12 months and 0 in the last 90 days.

Source: status.empatica.com

9incidents recorded
0last 12 months
0last 90 days
–typical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Empatica in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 26 (0%)

Incidents, newest first

Major October 20, 2025 3rd Party Provider Operational Issues 19h 30m EHMP Enterprise mobile, EHMP Professional mobile, Alert Dispatcher, care.empatica.com and 4 more

Started Oct 20, 2025, 09:56 AM UTC· resolved Oct 21, 2025, 05:27 AM UTC

  1. investigating Oct 20, 2025, 09:56 AM UTC

    Due to an issue with our Cloud and Service Providers, our services are experiencing intermittent issues. We are investigating this further and will update this incident as we know more.

  2. monitoring Oct 20, 2025, 10:09 AM UTC

    We are monitoring our services, and starting to see some recovery.

  3. monitoring Oct 20, 2025, 10:38 AM UTC

    We are continuing to monitor as we see further recovery with all services.

  4. investigating Oct 20, 2025, 02:30 PM UTC

    Due to new issues reported by our cloud and service providers, our services are currently experiencing intermittent disruptions. We are actively investigating and will update this incident as soon as more information becomes available.

  5. identified Oct 20, 2025, 04:19 PM UTC

    Our cloud provider has identified the root cause of the issue and is applying recovery measures to restore normal operations. We are monitoring the situation and will update this incident as soon as new information becomes available.

  6. monitoring Oct 20, 2025, 08:31 PM UTC

    Our cloud provider is continuing to restore normal operations. Some intermittent disruptions are still occurring in the automated calling and messaging systems. We are monitoring the situation and will keep this incident updated accordingly.

  7. resolved Oct 21, 2025, 05:27 AM UTC

    Our cloud provider has resolved the incident that was impacting the operation of their services. Our systems are now back up and running.

Read the full incident report →