eMerchantPay incident

Genesis Gateway Platform Release - 31-08-2018

Notice Resolved View vendor source →

eMerchantPay experienced a notice incident on August 31, 2018 affecting Genesis - admin console (PRODUCTION) and Genesis - merchant console (PRODUCTION) and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2018, 04:50 PM UTC
Resolved
Aug 31, 2018, 05:31 PM UTC
Duration
41m
Detected by Pingoru
Aug 31, 2018, 04:50 PM UTC

Affected components

Genesis - admin console (PRODUCTION)Genesis - merchant console (PRODUCTION)Genesis - web payment form (PRODUCTION)Genesis - API (PRODUCTION)

Update timeline

  1. identified Aug 31, 2018, 04:50 PM UTC

    For details on this release, please contact our technical support team at [email protected] No interruptions in processing are anticipated but if you notice any issues please let us know at our support email listed above. Apologies for any inconvenience caused.

  2. resolved Aug 31, 2018, 05:31 PM UTC

    This incident has been resolved.