Ember IT incident

Ticketing System Issue

Minor Resolved View vendor source →

Ember IT experienced a minor incident on June 29, 2016, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2016, 04:00 PM UTC
Resolved
Jun 29, 2016, 04:19 PM UTC
Duration
18m
Detected by Pingoru
Jun 29, 2016, 04:00 PM UTC

Update timeline

  1. investigating Jun 29, 2016, 04:00 PM UTC

    Our helpdesk ticketing system, Autotask, appears to be having an issue at the moment and is unavailable. Ember IT support available by phone.

  2. resolved Jun 29, 2016, 04:19 PM UTC

    Autotask appears to be back up and running. Thank you.