Ember IT experienced a minor incident on November 17, 2016, lasting 17h 51m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 17, 2016, 09:06 PM UTC
Ember IT is currently investigating an issue with email delivery for customers utilizing our Barracuda SPAM filtering appliances. Email may be delayed.
- monitoring Nov 17, 2016, 09:41 PM UTC
Email is flowing again and the existing queue is emptying. No email was lost. We're still trying to determine what caused this. Nothing changed on Ember IT's side but we are noticing a huge, country-wide Level 3 outage that's more than likely the culprit. We're still reviewing.
- resolved Nov 18, 2016, 02:57 PM UTC
This incident has been resolved.