Ember IT experienced a major incident on August 16, 2017, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 16, 2017, 07:15 PM UTC
Our ticket portal ticket.emberit.com appears to be offline. We are working with our partner to find out the status of this page. In the meantime you can call our support desk or email [email protected]. Thank you.
- resolved Aug 16, 2017, 08:19 PM UTC
Ticket.emberit.com is back online. Some customers may not be able to reach the site for another hour due to DNS changes that had to be made. Thank you.