Ember IT incident

Ticket.EmberIT.Com Down

Critical Resolved View vendor source →

Ember IT experienced a critical incident on October 11, 2018 affecting Service Desk - Ticketing System, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2018, 05:47 PM UTC
Resolved
Oct 11, 2018, 06:41 PM UTC
Duration
53m
Detected by Pingoru
Oct 11, 2018, 05:47 PM UTC

Affected components

Service Desk - Ticketing System

Update timeline

  1. investigating Oct 11, 2018, 05:47 PM UTC

    ticket.emberit.com is currently down. We are investigating with our partner to find out the status. We will keep you up to date as we learn more. In the meantime please utilize our helpdesk via phone: 610.409.9555.

  2. resolved Oct 11, 2018, 06:41 PM UTC

    Ticket system access has been restored.