Ember IT incident

Office 365 Outage

Critical Resolved View vendor source →

Ember IT experienced a critical incident on September 28, 2020 affecting Microsoft 365 Services, lasting 18h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2020, 10:55 PM UTC
Resolved
Sep 29, 2020, 05:03 PM UTC
Duration
18h 7m
Detected by Pingoru
Sep 28, 2020, 10:55 PM UTC

Affected components

Microsoft 365 Services

Update timeline

  1. identified Sep 28, 2020, 10:55 PM UTC

    Microsoft has confirmed an outage with Microsoft Office 365. This includes Teams and Email. Please follow the status here: https://status.office365.com/ We will update when we confirm they've restored services.

  2. monitoring Sep 29, 2020, 12:15 AM UTC

    Microsoft is reverting an update they made that caused the outage. Services are slowly being restored now. We'll continue monitoring the situation overnight. https://status.office365.com/ Thank you. Matt Toto Ember IT

  3. resolved Sep 29, 2020, 05:03 PM UTC

    This incident has been resolved.