Ember IT incident

Phone Number Offline

Minor Resolved View vendor source →

Ember IT experienced a minor incident on September 16, 2022 affecting Service Desk - Phone Support, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2022, 03:26 PM UTC
Resolved
Sep 16, 2022, 05:50 PM UTC
Duration
2h 24m
Detected by Pingoru
Sep 16, 2022, 03:26 PM UTC

Affected components

Service Desk - Phone Support

Update timeline

  1. investigating Sep 16, 2022, 03:26 PM UTC

    Our main number (610.409.9555) is currently offline. Please utilize our 866 number for phone support (866-EMBERIT). All other methods are fully operational.

  2. resolved Sep 16, 2022, 05:50 PM UTC

    This incident has been resolved.