eloomi incident

Service Degradation

Minor Resolved View vendor source →

eloomi experienced a minor incident on March 16, 2023 affecting eloomi People web application, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 10:30 AM UTC
Resolved
Mar 16, 2023, 05:15 PM UTC
Duration
6h 44m
Detected by Pingoru
Mar 16, 2023, 10:30 AM UTC

Affected components

eloomi People web application

Update timeline

  1. investigating Mar 16, 2023, 10:30 AM UTC

    Expected service degradation on Azure Redis Cache has been reported by Microsoft starting at 03:30 UTC on 16 Mar 2023. Customers may experience unexpected failovers, timeouts and intermittent connectivity issues. Microsoft is currently investigating the issue.

  2. identified Mar 16, 2023, 12:02 PM UTC

    Microsoft has identified the cause of this to be an issue with a recent deployment. They are in the early stages of developing a hotfix to mitigate this issue.

  3. resolved Mar 16, 2023, 10:05 PM UTC

    This incident has been resolved.