eloomi experienced a minor incident on March 28, 2023 affecting eloomi People API and eloomi People web application and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 28, 2023, 11:47 AM UTC
We're currently experiencing some technical difficulties, which is unfortunately causing some parts of the platform not to perform optimally at the moment. Rest assured, we are looking into this with the highest priority. We do apologize for the inconvenience this is causing at the moment.
- identified Mar 28, 2023, 11:47 AM UTC
Our service provider made some changes to the DNS which caused some challenges. This has now been rectified
- monitoring Mar 28, 2023, 11:48 AM UTC
A fix has been implemented and we're currently monitoring to ensure that optimal performance is back.
- resolved Mar 28, 2023, 12:17 PM UTC
The issue was due to our service provider updating DNS settings. This incident has been optimized and resolved.