eloomi experienced a major incident on July 25, 2023 affecting eloomi People API and eloomi People web application and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi People APIeloomi People web applicationSCORM player
Update timeline
- investigating Jul 25, 2023, 08:17 PM UTC
We have been made aware of a database outage and are currently investigating the issue. You may experience slow loading of a People platform. The team is treating this with high priority and working on resolving this as soon as possible. We apologize for the inconvenience.
- identified Jul 25, 2023, 09:50 PM UTC
A fix has been implemented and we are monitoring our systems for any continued performance degradation.
- resolved Jul 25, 2023, 09:52 PM UTC
This incident has been resolved.