eloomi experienced a critical incident on August 10, 2023 affecting eloomi People API and eloomi People web application and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi People APIeloomi People web applicationSCORM player
Update timeline
- investigating Aug 10, 2023, 10:15 PM UTC
Some customers may encounter a "502 Bad Gateway" error when accessing their platforms. Our engineers are working hard to resolve the issue. We will send updates as the issue progresses.
- investigating Aug 10, 2023, 10:15 PM UTC
We are continuing to investigate this issue.
- resolved Aug 10, 2023, 10:18 PM UTC
This incident has been resolved. If you are still experiencing issues please contact eloomi support