eloomi incident

Inaccessibility to eloomi environments

Major Resolved View vendor source →

eloomi experienced a major incident on August 10, 2023 affecting eloomi People API and eloomi People web application and 1 more component, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2023, 11:35 PM UTC
Resolved
Aug 11, 2023, 07:10 AM UTC
Duration
7h 34m
Detected by Pingoru
Aug 10, 2023, 11:35 PM UTC

Affected components

eloomi People APIeloomi People web applicationSCORM playereloomi Authoring

Update timeline

  1. monitoring Aug 10, 2023, 11:35 PM UTC

    We experienced unexpected inaccessibility to eloomi environments for some customers. This has now been optimised and we are currently monitoring this from our end to ensure optimal performance for our customers.

  2. resolved Aug 11, 2023, 07:10 AM UTC

    This incident has been resolved.