eloomi incident

Degraded performance on some eloomi environments

Minor Resolved View vendor source →

eloomi experienced a minor incident on August 30, 2023 affecting eloomi Infinite web application, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 03:11 PM UTC
Resolved
Aug 30, 2023, 06:05 PM UTC
Duration
2h 53m
Detected by Pingoru
Aug 30, 2023, 03:11 PM UTC

Affected components

eloomi Infinite web application

Update timeline

  1. investigating Aug 30, 2023, 03:11 PM UTC

    Some of our customers may experience degraded performance and increased load times on their eloomi environments. Our engineers are working hard to resolve this challenge and we will provide regular updates until performance has returned to normal

  2. identified Aug 30, 2023, 03:18 PM UTC

    The incident has been identified and a fix is being implemented.

  3. resolved Aug 30, 2023, 06:05 PM UTC

    This incident has been resolved.