eloomi experienced a minor incident on August 31, 2023 affecting eloomi People web application, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi People web application
Update timeline
- investigating Aug 31, 2023, 03:04 PM UTC
Some of our customers may experience degraded performance and increased load times on their eloomi environments. Our engineers are working hard to resolve this challenge and we will provide regular updates until the performance has returned to normal.
- investigating Aug 31, 2023, 03:06 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 31, 2023, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2023, 03:58 PM UTC
This incident has been resolved. Platforms should now be fully operational. If you are still experiencing challenges accessing your platform, please be sure to reach out to eloomi Help Desk or Chat.