eloomi incident

Degraded performance on some eloomi environments

Minor Resolved View vendor source →

eloomi experienced a minor incident on September 27, 2023 affecting eloomi People API and eloomi People web application and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 07:18 AM UTC
Resolved
Sep 27, 2023, 07:49 AM UTC
Duration
30m
Detected by Pingoru
Sep 27, 2023, 07:18 AM UTC

Affected components

eloomi People APIeloomi People web applicationSCORM player

Update timeline

  1. investigating Sep 27, 2023, 07:18 AM UTC

    Due to some technical challenges, some users might experience a temporary delay in accessing platforms. We are looking into having this resolved as soon as possible. Apologies for any inconvenience caused.

  2. resolved Sep 27, 2023, 07:49 AM UTC

    The incident has been resolved and performance is now back to normal.