eloomi experienced a major incident on October 16, 2023 affecting eloomi Infinite web application, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi Infinite web application
Update timeline
- investigating Oct 16, 2023, 02:10 PM UTC
Some customers may not be able to access their eloomi INFINITE platforms. We are currently investigating this and will be posting updates as they come.
- investigating Oct 16, 2023, 02:10 PM UTC
We are continuing to investigate this issue.
- resolved Oct 16, 2023, 02:17 PM UTC
This incident has been resolved.