eloomi incident

Degraded performance on eloomi environments

Major Resolved View vendor source →

eloomi experienced a major incident on November 10, 2023 affecting eloomi Infinite web application and eloomi Infinite API and 1 more component, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 10:02 AM UTC
Resolved
Nov 15, 2023, 10:37 AM UTC
Duration
5d
Detected by Pingoru
Nov 10, 2023, 10:02 AM UTC

Affected components

eloomi Infinite web applicationeloomi Infinite APIeloomi Infinite Mobile ApplicationSCORM player

Update timeline

  1. investigating Nov 15, 2023, 10:02 AM UTC

    Users might experience a temporary degradation of performance on eloomi Infinite platforms. We are working on resolving this as soon as possible. Apologies for any inconvenience caused by this.

  2. resolved Nov 15, 2023, 10:37 AM UTC

    All systems are operational again.