eloomi experienced a major incident on January 3, 2024 affecting eloomi People API and eloomi People web application and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi People APIeloomi People web applicationSCORM player
Update timeline
- investigating Jan 03, 2024, 10:19 AM UTC
Some of our customers are currently experiencing degraded performance on their eloomi environments. The team is investigating this with top priority and will restore service ASAP. More updates to follow
- monitoring Jan 03, 2024, 10:26 AM UTC
We have now optimised the Components which were causing degraded accessibility and performance has been stabilised
- resolved Jan 03, 2024, 10:58 AM UTC
We will continue to monitor accessibility and performance from our end to ensure optimal eloomi experience for our customers