eloomi experienced a major incident on April 25, 2024 affecting eloomi Infinite web application and eloomi Infinite API and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi Infinite web applicationeloomi Infinite APIeloomi Infinite Mobile ApplicationSCORM player
Update timeline
- identified Apr 25, 2024, 07:47 PM UTC
Some customers may not be able to access their eloomi INFINITE platforms. We are currently investigating this and will be posting updates as they come.
- identified Apr 25, 2024, 07:48 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 25, 2024, 07:53 PM UTC
A fix has been implemented and we are monitoring results.
- resolved Apr 25, 2024, 08:10 PM UTC
This incident has been resolved.