eloomi experienced a minor incident on June 19, 2024 affecting eloomi Infinite web application and eloomi Infinite Mobile Application and 1 more component, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
eloomi Infinite web applicationeloomi Infinite Mobile ApplicationSCORM player
Update timeline
- investigating Jun 19, 2024, 09:57 AM UTC
Some of our customers may experience latency and degraded performance on their eloomi Infinite environments. This is being investigated with the highest priority and we will provide regular updates
- monitoring Jun 19, 2024, 10:21 AM UTC
We have investigated and implemented an optimisation to stabilise performance. We will continue to monitor performance and ensure our customers have an optimal eloomi experience
- resolved Jun 19, 2024, 01:30 PM UTC
This incident has been resolved.