eloomi experienced a major incident on August 28, 2024 affecting eloomi People API, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2024, 07:32 AM UTC
We are currently experiencing technical issues with the API for our People. Requests currently produce an error 500 internal server error. This is being investigated with high priority by our infrastructure team.
- identified Aug 28, 2024, 07:36 AM UTC
The issue has been identified and a fix is currently being implemented. Apologies for any inconvenience caused for the time being.
- monitoring Aug 28, 2024, 07:53 AM UTC
The fix has been implemented and the 500 internal server error is no longer produced. We are closely monitoring to ensure full stability on the API moving forward.
- resolved Aug 28, 2024, 08:32 AM UTC
The incident has been resolved. The API for the People solution is back up and running with full stability.