eloomi incident

Temporary 503 service unavailable error on People API

Major Resolved View vendor source →

eloomi experienced a major incident on October 23, 2024 affecting eloomi People API, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 07:59 AM UTC
Resolved
Oct 23, 2024, 08:15 AM UTC
Duration
15m
Detected by Pingoru
Oct 23, 2024, 07:59 AM UTC

Affected components

eloomi People API

Update timeline

  1. investigating Oct 23, 2024, 07:59 AM UTC

    People API service is currently unavailable and returns a 503 Service Unavailable error. We are working on a resolution as fast as possible. Apologies for any inconvenience caused at the moment

  2. identified Oct 23, 2024, 08:01 AM UTC

    The issue has been identified and we are working on implementing a fix.

  3. resolved Oct 23, 2024, 08:15 AM UTC

    The issue was identified and a fix has been implemented. The API is now fully operational again. Apologies for any inconvenience caused for the duration of the issue.