Elite UK experienced a major incident on May 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 29, 2025, 09:51 AM UTC
Type: Incident Duration: 1 hour and 57 minutes Affected Components: Core Routing, Ethernet Switching, Wavelength Services May 29, 09:51:32 GMT+0 - Identified - We have identified a fibre outage on one of our paths from Telehouse North to Interxion. We are raising the issue with our fibre provider. All traffic is flowing on our other diverse fibre runs and is unaffected. However services traversing Interxion are currently deemed 'at risk'. May 29, 11:01:50 GMT+0 - Identified - The fibre provider has identified the fault and are working on a resolution. We will update in due course once resolved. May 29, 11:49:00 GMT+0 - Resolved - The fibre provider has resolved the issue and we have seen services return. We will close off this issue. Services are no longer at risk.