Elite 3E Cloud systems incident

[CAN] [LIVE] Operational - Resolved Service Incident

Elite 3E Cloud systems experienced a major incident on July 27, 2026 affecting 3E CORE, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started: Jul 27, 2026, 04:13 PM UTC
Resolved: Jul 27, 2026, 07:01 PM UTC
Duration: 2h 48m
Detected by Pingoru: Jul 27, 2026, 04:13 PM UTC

Affected components

3E CORE

Update timeline

investigating Jul 27, 2026, 04:13 PM UTC

We are currently investigating an issue affecting 3E Cloud LIVE services for CAN. This does not impact PREVIEW and IMPLEMENTATION. Current status: Investigating. Current impact: Partial Outage. Impacted components: 1 component(s). - 3E CORE Customer impact summary: - Users may not be able to access 3E applications Next update: - We will provide another update as soon as more information is available.
resolved Jul 27, 2026, 07:01 PM UTC

The issue affecting 3E Cloud LIVE services for CAN has been resolved. This does not impact PREVIEW and IMPLEMENTATION. Current status: Resolved. Current impact: Operational. Impacted components: 1 component(s). - 3E CORE Customer impact summary: - Services are operational Final update: - No further updates are expected unless conditions change.