Eligible Outage History
Eligible is up right nowPingoru has recorded 38 incidents for Eligible: 0 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 518 (0%) |
Incidents, newest first
Notice October 20, 2025 Service Disruption Resolved - Post-Incident Update 7m Eligible API, Eligible Sandbox, Eligible.com
Started Oct 20, 2025, 09:51 AM UTC· resolved Oct 20, 2025, 09:58 AM UTC
- monitoring Oct 20, 2025, 09:51 AM UTC
Between 12:11 AM and 2:30 AM PDT this morning, our services experienced a major disruption due to an infrastructure provider outage in the US-East region. The issue affected authentication, API requests, and data processing capabilities. Our services are beginning to recover. Most functionality has been restored, though some users may still experience intermittent issues or slower performance as systems process backlogs. Our Incident Response team continues to monitor the situation closely.
- resolved Oct 20, 2025, 09:58 AM UTC
This incident has been resolved.
Minor June 3, 2025 Increased API Error Rates 49m Eligible API
Started Jun 03, 2025, 07:47 PM UTC· resolved Jun 03, 2025, 08:36 PM UTC
- investigating Jun 03, 2025, 07:47 PM UTC
Incident Status Update Status: Investigating Impact: API Service Disruption Started: 6/3 3:44PM EST We are currently investigating reports of issues affecting our API service. Users may experience intermittent failures, increased response times, or service unavailability when making API requests. Current Actions: Engineering and DevSecOp Admin teams have been notified and are actively investigating Monitoring systems are being reviewed to identify the root cause We are working to restore full service as quickly as possible
- monitoring Jun 03, 2025, 08:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 08:36 PM UTC
This incident has been resolved.
Notice February 12, 2025 Increased Error Rates on Eligible Support Ticket Page 26m Eligible.com
Started Feb 12, 2025, 05:15 PM UTC· resolved Feb 12, 2025, 05:41 PM UTC
- investigating Feb 12, 2025, 05:15 PM UTC
We are currently experiencing an increased error rate on our support page. Our incident response team is actively investigating the root cause and working to resolve the issue as quickly as possible.
- resolved Feb 12, 2025, 05:41 PM UTC
Support Page Errors - Resolved Date: February 12, 2025 Status: Resolved Issue Summary We experienced temporary disruptions on our support page due to overly strict networking protections. Impact Temporary increase in error rates No data loss reported Services now fully operational Discovered and resolved in less than 30 minutes by Eligible's Incident Response Team (IRT)