Element incident

The Matrix.org homeserver in unavailable.

Critical Resolved View vendor source →

Element experienced a critical incident on September 3, 2025, lasting 12h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 08:25 AM UTC
Resolved
Sep 03, 2025, 09:08 PM UTC
Duration
12h 43m
Detected by Pingoru
Sep 03, 2025, 08:25 AM UTC

Update timeline

  1. investigating Sep 03, 2025, 08:25 AM UTC

    The Matrix.org homeserver is currently unavailable, the incident is tracked at https://status.matrix.org/ Element customer deployments are unaffected. Any Element user who relies on the matrix.org homeserver will not be able to access it and should use an alternate homeserver (if possible) until normal service resumes.

  2. resolved Sep 03, 2025, 09:08 PM UTC

    Full service has resumed.